Accessibility Statement for Flowers West Byfleet

Our Accessibility Commitment

At Flowers West Byfleet, we believe that everyone should have seamless access to our products and services online. We are dedicated to making our website as inclusive and easy to use as possible, ensuring that all customers in West Byfleet can order beautiful flowers from our online shop without barriers. Our goal is to provide a positive, accessible experience for every visitor, regardless of ability or disability.

WCAG 2.1 AA Compliance

To support accessible service for Flowers West Byfleet customers, our website has been developed in line with the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These guidelines help us make web content more accessible for people with a wide range of disabilities, including visual, auditory, cognitive, and motor impairments. We regularly assess and update our online store to maintain compliance and to address new accessibility needs as they arise.

Screen Reader Friendly

Our accessible Flowers West Byfleet website is built to work seamlessly with popular screen readers and assistive technologies. All essential images feature descriptive alt text, and our content is structured with clear headings for straightforward navigation. Form elements and interactive features have accessible labels, allowing users to browse, select, and order flowers with confidence, regardless of their device or tool preferences.

High Contrast Design

We know that sufficient contrast is crucial for users with visual impairments. That's why our design prioritises clarity and readability, using high contrast colours between text and backgrounds throughout the site. This ensures text, navigation, and order functionality are always clear and accessible, providing a welcoming experience for every Flowers West Byfleet customer.

Ongoing Accessibility Efforts

Online accessibility is a continuous process at Flowers West Byfleet. Our team is committed to ongoing improvements based on the latest standards and feedback from our West Byfleet community. We routinely test new features for accessibility and strive to implement best practices as digital technology evolves, so that our accessible Flowers West Byfleet platform remains up to date and easy to use for all.

Get in Touch About Accessibility Issues

Your experience is at the heart of our service. If you encounter any barriers while accessing or ordering from Flowers West Byfleet online, we want to know. Our team welcomes feedback about usability challenges or suggestions to enhance accessibility. Please use our website's contact form or visit us in store to share your concerns, and we will do our best to promptly address any accessibility issues.

Accessible Flowers Ordering in West Byfleet

Inclusivity is our priority. Accessible design ensures that all West Byfleet customers can order Flowers West Byfleet online with ease, comfort, and confidence. Thank you for choosing us and for helping us build a more welcoming and accessible online community for customers across West Byfleet.